Payment policy
At The Present Writer, we are dedicated to providing a seamless and secure shopping experience, ensuring easy and reliable payment transactions for all our customers.
Payment Methods
We accept various payment methods to accommodate your needs, including:
- Major credit/debit cards: Visa, MasterCard, American Express, Discover.
- Alternative payment methods: Shop Pay, Google Pay, Apple Pay, Meta Pay, Bancontact, iDEAL, Diners Club.
Payment Security
We prioritize your transaction security by encrypting all online payments and adhering to industry-standard security protocols. Your credit card details are processed securely and are never stored on our servers. Shopify Payments, our trusted payment processor, handles all card information in compliance with the highest level of Payment Card Industry (PCI) standards.
Transaction Currency
All transactions are conducted in U.S. dollars (USD). Currency conversion rates may apply for international orders, as determined by your payment provider.
Order Processing
Orders are promptly processed upon payment approval and verification. It's crucial to ensure the accuracy of your payment details to avoid any transaction issues.
All payments are required to be made in full at checkout; we do not offer payment plans.
You will receive an email confirmation once your order is successfully processed and ready for shipment.
Refund and Cancellation
For information on refunds and cancellations, please refer to our Refund and Return Policy.
Additional Charges and Fees
International Orders and Customs Fees:
When ordering from The Present Writer (Present and Create LLC), please be aware that international shipments may be subject to customs and import duties. Depending on your country, additional fees such as customs charges, import taxes, or VAT may apply upon delivery. These costs are variable and payable to your local carrier or government, not collected by The Present Writer. Please monitor your email for notifications from our carriers (DHL, USPS, UPS) regarding any potential extra charges that may arise after your order is placed.
Responsibility for Additional Charges:
You acknowledge that additional costs related to your order, including but not limited to customs duties, bank fees, and transaction fees associated with your payment method, may incur after completing a transaction on our site. These fees are necessary for receiving your shipment and are not collected by The Present Writer. By finalizing your purchase, you accept full responsibility for these costs and agree not to seek reimbursement from us.
Our Payment Policy is designed to facilitate a smooth transaction process, ensuring clarity and security in every purchase you make with us. For any questions or concerns related to payments, please contact our customer support team at support@thepresentwriter.com.