Payment policy

At The Present Writer, we are dedicated to providing a seamless and secure shopping experience, ensuring easy and reliable payment transactions for all our customers.


Payment Methods

We accept various payment methods to accommodate your needs, including:

Major credit/debit cards: Visa, MasterCard, American Express, Discover.

Alternative payment methods: Shop Pay, Google Pay, Apple Pay, Meta Pay.

Payment Security

We prioritize your transaction security by encrypting all online payments and adhering to industry-standard security protocols. Your credit card details are processed securely and are never stored on our servers. Shopify Payments, our trusted payment processor, handles all card information in compliance with the highest level of Payment Card Industry (PCI) standards.

Transaction Currency

All transactions are conducted in U.S. dollars (USD). Currency conversion rates may apply for international orders, as determined by your payment provider.

Order Processing

Orders are promptly processed upon payment approval and verification. It's crucial to ensure the accuracy of your payment details to avoid any transaction issues. 

All payments are required to be made in full at checkout; we do not offer payment plans. 

You will receive an email confirmation once your order is successfully processed and ready for shipment. 

Refund and Cancellation

For information on refunds and cancellations, please refer to our Refund and Return Policy.

Customs and Duties (International Orders)

Orders shipped outside the U.S. may incur customs and import duties, payable upon receipt. These fees are variable by country and payable to your local carrier or government, not collected by The Present Writer (Present and Create LLC). By placing an order, you agree to pay these fees without reimbursement. Please monitor your email for notifications from our carriers (DHL, USPS, UPS) regarding any potential extra charges that may arise after your order is placed (View more details at Order Process). Failure to pay required fees within the designated period will result in the disposal of your order by the carrier, and no refund will be issued.

Our Payment Policy is designed to facilitate a smooth transaction process, ensuring clarity and security in every purchase you make with us. For any questions or concerns related to payments, please contact our customer support team at support@thepresentwriter.com.